Wednesday, May 29, 2013

Commis 1 for Doha's Millenium Copthorne Hotel

Key Responsibilities
§Prepares kitchen equipment for use
  • Assembles and prepare ingredients for menu items
  • Prepares simple food items
  • Prepares food for service
  • Portions and plates food
  • Assists with checking and receiving goods
  • Store goods
  • Maintain storage areas
  • Clean and store equipment
  • Clean premises
  • Handle waste and linen
  • Maintain a hygienic kitchen
  • Cleans kitchen and equipment
  • Attends to all briefings
Self Management
  • Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook
  • Comply with Company Grooming Standards
  • Comply with Time and Attendance Policies
  • Actively participate in training and development programs and maximise opportunities for self development 
  • Maintain high standards of personal hygiene
Customer Service
  • Demonstrate service attributes in accordance with industry expectations and company standards including:
  • Being attentive to Guests
  • Accurately and promptly fulfilling Guests requests
  • Anticipate Guests needs
  • Maintain a high level of knowledge which affects the Guest experience
  • Demonstrating a ‘service’ attitude
  • Taking appropriate action to resolve guest complaints
  • Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers
Health, Safety and Security
  • Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety
  • Familiarise yourself with emergency and evacuation procedures
  • Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager
  • Comply with the Company’s Corporate Code of Conduct
  • Familiarise yourself with the company values and model desired behaviours
  • Perform tasks as directed by the Manager in pursuit of the achievement of business goals

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